Subject-matter expert

The Changing Face of Technical Writing:

At a recent job fair, one of the recruiters said something to the effect, “They don’t have those any more do they?”  Many of the vendors at the fair were looking for engineers and other technical professionals, but I did find several firms looking for technical writers, many on a contract basis.

The question is, Is the field of technical writing going away?  The answer is no, unless, engineers and other technical professionals learn to use language that clients and customers can understand and are willing to write the marketing and training materials that go with the procedures and products they produce.  However, the technical writing field is changing.

I was recently reading a blog that was discussing changing the title of Technical Writing to something more current.  The problem is, while the field of technical writing is expanding, attempts to change the title would only give upper management an excuse to lower the  wages and professionalism of our field; not too mention create confusion among the field itself and emplyers.  Currently, many firms are eliminating their full time technical writers and hiring contract technical writers or temporary technical writers as the need for documentation arises.

These new developments make work in the field of Technical Writing a different creature.  There are challenges, but there are also opportunities to expand the field as well.  The face of Technical Writing is changing.

DragonTech Writing, championing the cause for technical writers.

By Neil Dabb

What can a technical writer do for your business?

A technical writer can update documentation to reflect new information, new images, or new branding.  A technical writer can create or update training materials to ensure employees understand their responsibilities. A technical writer can document processes to ensure that they are understood by employees and are done correctly by employees. A technical writer can interview subject matter experts to create manuals and service bulletins.

We are very proud to offer our services to help your company maintain its standards.

What is a technical writer?

A technical writer gathers complex information or ideas, interviews subject matter experts (SME), researches the information for accuracy, runs tests to ensure the information is accurate using usability standards, edits the information for inaccurate information, takes or creates images to help bring the information to life, uses or creates templates that are in line with a companies brand, and consistently meets deadlines.

A technical writer has to know how to use different desktop publishing from Microsoft Word to Robohelp, image manipulation software from Paint to Adobe Illustrator, social media platforms such as Facebook and Twitter, and quick press such as blogging and Wiki.

A technical writer utilizes skills such as analytical thinking, time management, database or document management, problem solving, creative thinking, and project management.

In other words, a technical writer takes complex information from scientists or engineers and turns it into a concise, accurate document for end users such as client and customers.

We are the intermediary between those who create and those who buy the creations, we are very proud to be that intermediary.